Honest pricing
You see the price before we start. No hourly clock, no mystery line items.
TSSA Licensed Insured Serving Durham Region since 2013 Open 24/7
★★★★★ on Google
About Northpoint
We started Northpoint in 2013 with one truck.
Two trucks now. Four techs. A few thousand Durham Region homes that know us by name. Same rule we started with: tell the homeowner the truth, even when it costs the sale.
Mike Park got tired of seeing homeowners in Pickering quoted twice what a repair should cost. He went on his own in 2013 with one truck and a wrench kit.
The rule he still runs the company by: tell the homeowner the truth, even when it costs the sale.
Twelve years later Northpoint is two trucks and four techs serving Durham Region homes. Same rule. Same phone number. Mike still answers it at 2am.
/ Mike
How it grew
From one truck to here.
- 2013First truck
- 2016Second truck
- 2019Office moved
- 2026Twelve years strong
- 2013First truck
- 2016Second truck
- 2019Office moved
- 2026Twelve years strong
What we stand for
Three rules. Every job.
Show up when we say
If we said Thursday at 10, we're there Thursday at 10. Or we call and tell you why not.
Respect your home
Boot covers, drop cloths, full cleanup. We work like we're in our mother's house.
The crew
Same techs answer the phone and turn the wrench.
Since 2013Mike Park
Owner, Lead Tech
Diagnosing the weird ones nobody else can figure out.
“If a furnace is making a sound I haven't heard before, that's a good day. There's always a reason.”
still answers the phone at 2am
Since 2016Tom Liang
Senior Tech
Clean, careful furnace and AC installs. Pipe work you'd hang on a wall.
“Anyone can drop a furnace in. The trick is making the venting look like it was always supposed to be there.”
Since 2021Dev Singh
Tech
Heat pump installs and cold-climate sizing.
“Cold-climate heat pumps are the future for Durham. I get to be the person homeowners trust on a $12k decision.”
our heat-pump guy
Since 2018Karen Whitehouse
Office Manager
The person who calls you back when you leave a message.
“Mike's rule is the homeowner hears from a person inside an hour. That's my job. I take it seriously.”